Our Process

Since 2000, OUR MISSION has been to help our clients Renovate, Restore and Build beautiful homes across Atlanta. With each client we strive to exceed their expectations by making their experience with us not only rewarding for their investment but also enjoyable throughout the entire process. We have a culture of service throughout our company and aim for each and every client, from our first meeting to our final one to feel as though they are our only client.

Our systems and processes not only keep your renovation on budget and on schedule, but they are available to our clients 24/7. This system allows for every member of our renovation team to access relevant project information (plans, specifications, change orders, schedule, finish selections and all project communication) 24/7 to keep you on schedule and informed of any changes immediately.  We are State of Georgia licensed and carry insurance and warranties that go above and beyond state standards.

We believe that all good things start with a relationship. We have worked hard to build a reputation of integrity and quality craftsmanship that keeps our homeowners, architects and designers not only building with us again and again but recommending us to their friends and colleagues.

General Remodeling Processes

Step 1- Visit and Preliminary Estimate

After our phone consultation, we set up a meeting at your home to get acquainted and further
evaluate your remodeling needs and ideas. Important details for us to consider include your
project’s timeframe, budget and your vision for the finished product (Houzz ideabooks, Pinterest
boards and magazine clippings work great for this).  At this time, we will advise you of any
foreseeable issues; such as structural, plumbing, and zoning concerns, and take rough
measurements where needed. Generally, this meeting lasts no longer than 90 minutes. Within
seven days we will present a Project Development Agreement which includes a mini-spreadsheet outlining your project steps and corresponding costs.

COST: Complimentary up to the Project Development Agreement

TIMEFRAME: Visit takes approximately 90 minutes. Estimates are completed within seven days
of initial visit.

STEP 2- Planning and Design (Project Development Agreement)

At this stage of the process we begin to put the plan in place for your renovation.   We will gather existing site information; photographs of your existing space, site measurements,site surveys and consult our Structural Engineer if necessary.  Light destructive demo may be required to identify hidden conditions.  We then create as-built drawings using the information gathered from this visit in Google Sketch-Up and produce our initial proposed new space drawings at this time. Consecutively, we will be assisting in the gathering and/or selecting of your finishes with you or if you prefer, your interior designer.  The Project Development step is one of the most time consuming (and the most fun if we do say so!) of the entire renovation process.We expedite this process by creating a Design Gantt Schedule in which tasks, responsible parties, and projected milestones are outlined.  At the end of this phase you will have completed Construction Agreement with all plans, specifications, selections and final fixed investment amount for approval.

 

COST: Varies by project, but roughly 5% of total estimated project cost, which applies to your construction agreement once engaged.

 

TIMEFRAME: Varies by project

STEP 3- Construction (Construction Agreement)

Once you approve the fixed construction agreement, detailing all of your selections, project specifications and budget, we will begin your renovation! Our Production team, lead by David Crabtree, will pull the necessary permits and begin construction. You will continue to have access to our project management software to follow your project’s progress through this phase; see daily site photographs from our Lead Carpenters, follow along with your renovation gantt calendar and communicate any questions you might have through this portal.  During construction we place particular emphasis on protecting your home and maintaining a pristine work area.  David C will serve as the point person during the construction phase and will brief you weekly on progress. Our entire team is available (by both phone & email) should any questions arise.

 

COST: Varies by project (Cost VS Value 2015)

 

TIMEFRAME: Varies by project

STEP 4- Cleanup and Evaluation

When construction is complete, we thoroughly clean the project site (including dusting, sweeping and remove any lingering construction debris). At the final walk-thru, we will provide you with your personal ‘Renovation Handbook’ which includes your selection items, any change orders your requested along the way, care instructions, and warranty information for your project.  Finally, you will receive an email or phone call from Guild Quality a third party review company, who will survey your experience with our team from start to finish. Your input is vital and influences the future direction of our company.

COST: Free

TIMEFRAME: Following project completion